Introduction

Lancrest ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website.

Information We Collect

We may collect and process the following types of information:

  • Contact Information: Name, email address, and phone number when you submit inquiries through our contact form
  • Technical Data: IP address, browser type, device information, and how you interact with our website
  • Cookie Data: Information collected through cookies as detailed in our Cookie Policy

How We Use Your Information

We use collected information for the following purposes:

  • To respond to your inquiries and provide requested information
  • To improve our website functionality and user experience
  • To send educational content about male wellness and natural supplements (with your consent)
  • To comply with legal obligations and protect our rights

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:

  • Consent: When you agree to receive communications or submit information requests
  • Legitimate Interests: To operate and improve our website and services
  • Legal Obligations: When required by law

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers who assist with website hosting, analytics, and communications
  • Legal authorities when required by law or to protect our rights
  • Business partners, with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data under certain circumstances
  • Restriction: Request limitation of processing
  • Objection: Object to processing based on legitimate interests
  • Data Portability: Request transfer of your data
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Contact information from inquiries is typically retained for up to 2 years unless you request earlier deletion.

Cookies

Our website uses cookies to enhance user experience and analyze website traffic. For detailed information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

Lancrest
42 Baker Street
London NW1 6XE
United Kingdom
Email: [email protected]
Phone: +44 20 7836 47 28